Privacy policy.

Probe DEV Privacy Policy

Probe DEV, Inc. ("Probe DEV" or "we" or "us") is committed to your privacy. This Privacy Policy ("Policy") describes how Probe DEV collects, uses and discloses your personal information when you use the Probe DEV website and domain name, any other linked pages, features, content, software applications, and any other services we offer from time to time in connection with any of the above (collectively, the "Service") and your rights in respect of the personal information we use.

Information Collected by Probe DEV

The Probe DEV Service is available to its customers and their users (collectively, the "users"). In order to provide the Service, Probe DEV collects information from its customers that may include personal information of its users. We also collect certain information directly from individuals.

Information You Provide Voluntarily

When a user registers for an account with us, accesses our Service, or updates their profile with us, we collect certain information directly from that user, including name and email address, mailing address, phone number, billing information, purchase information, company name, job title, industry, as well as other information you may voluntarily submit to us (e.g., through support channels).

Users may login to Probe DEV using their account credentials from certain other supported service providers. You may use your Google®, Slack®, Github® or other third party login credentials we may support to sign in to Probe DEV ("SSO credentials"), we will collect and store your user ID included in your SSO credentials. We may also collect information you voluntarily supply to us regarding your personal preferences and interests.

Information We Collect Automatically

We may automatically collect the following information about your use of our Service through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you use our Services; the referring URL, or the webpage or other source, that led you to our site; ads you clicked on; search terms you have entered; access time; and any device identifier.

Location Information

In addition, we may collect different types of information about your location, including general information (e.g., IP address), and may use that information to customize the Service with location-based information and features. If you access the Service through a mobile device and you do not want your device to provide us with location-tracking information, you can disable location-tracking functions on your device, provided your device allows you to do this.

How We Use Your Personal Information

We use the information that we gather about you for the following sorts of purposes:

  • To provide Service to you, to communicate with you about your use of our Service, to respond to your inquiries, to fulfil your orders, and for other customer service purposes.
  • To tailor the content and information that we may send or display to you, to offer location customization, or to otherwise personalize your experiences while using our Service.
  • For marketing and promotional purposes. For example, we may use your email address, to email you about products or information we think may interest you, in accordance with your marketing preferences.
  • To better understand how users access and use our Service, both on an aggregated and individualized basis, in order to improve our Service, respond to user preferences, and for other research and analytical purposes.
  • To diagnose service or technical problems.
  • To ensure and maintain the security of the Services.
  • As required or otherwise permitted by applicable law.

Our Use of Cookies and Other Tracking Mechanisms

We and our third party service providers use cookies and other tracking mechanisms to track information about your use of our Service. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Service, while others are used to enable a faster log-in process, to allow us to track your activities on our Service, or to otherwise enable Service features.

Legal Basis For Our Use (EEA and UK visitors only)

We are committed to compliance with the EU General Data Protection Regulation ("GDPR") applicable to the European Economic Area ("EEA"), and compliance with UK data protection law. If you are a resident from the EEA or UK, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information for any specific processing activity, please contact us at privacy@probe.dev.

Security

We have implemented appropriate physical and organizational security measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction such as limiting access to select employees and contractors who have a need to know this information for purposes of their job, encrypting data in transit, encrypting certain sensitive information (such as passwords) at rest, and employee training on privacy and security issues.

Access to your Personal Information and Your Privacy Rights

Through the Account page of the Probe DEV website, you may access, and, in some cases, edit or delete the following information you have provided to us: name, company, phone number, email address and billing information.

If you have any questions about viewing or updating information we have on file about you, please contact us at privacy@probe.dev.

Your Rights

  • Access, correct update or request deletion: If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us.
  • Object to processing, restrict processing, or request portability: In addition, if you are a resident of the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
  • Opt-out: You have the right to opt-out of marketing communications we send you at any time.
  • Withdraw consent: If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

Children's Privacy

Our Service is not designed for children under 16, and Probe DEV does not want to collect and does not seek to collect personal information from children under 16 or knowingly allow such persons to register with the Service. If we discover that we have collected personal information from a child under 16, we will take steps to remove that information from our systems.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information or you have requested we delete your information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Updates to this Policy

We may amend this Policy from time to time, so please be sure to check back periodically. Use of information we collect now is subject to the Policy in effect at the time such information is used. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to notify you in advance of such change by posting an announcement on our Service or contacting you directly via email or other means.

Contact Us

If you have any questions about our privacy practices or this Policy, please contact us at privacy@probe.dev or by mail at Probe DEV, Inc., Attn: Privacy Team 651 North Broad Street Suite 201, Middletown DE 19709 USA

Probe DEV has appointed Probe DEV Inc to be its representative in the EEA. You can contact them directly regarding the processing of your information by Probe DEV, by email at privacy@probe.dev or by post to: Probe DEV Inc, Attn: Privacy Team, 651 North Broad Street Suite 201, Middletown DE 19709 USA